Showing titles in Management

The Customer Success Manager has become a critical asset to organizations across the business landscape. As the subscription model has spread from the cloud and SaaS to more sectors of the economy, that pivotal role will only grow in importance. That's because if you want to compete and thrive in this new environment, you need to put the customer at the center of your strategy. You need to recognize you're no longer selling just a product. You're selling an outcome.  

What really sets the best managers above the rest? It's their power to build a cadre of employees who have great inner work lives—consistently positive emotions; strong motivation; and favorable perceptions of the organization, their work, and their colleagues. The worst managers undermine inner work life, often unwittingly.

Whether you're imagining your new business to be the next big thing in Silicon Valley, a pivotal B2B provider, or an anchor in your local community, the Harvard Business Review Entrepreneur's Handbook is your essential resource for getting your company off the ground. Starting an independent new business is rife with both opportunity and risk. And as an entrepreneur, you're the one in charge: Your actions can make or break your business. You need to know the tried-and-true fundamentals - from writing a business plan to getting your first loan.

Several years ago Sam Walker set out to answer one of the most hotly debated questions in sport: what are the greatest teams of all time? He devised a formula and applied it to thousands of teams across the world from the English Premier League to the NFL. When he was done, he had a list of the 16 most dominant teams ever. At that point he became obsessed with another more complex question: what did these freak teams have in common?

The most effective leaders know how to connect with people. It's not about power or popularity, but about making the people around you feel heard, comfortable, and understood. While it may seem like some folks are born with a commanding presence that draws people in, the fact is anyone can learn...

Living a modern life requires juggling a lot of information. But we were never taught how to manage this material effectively so that we can find what we need when we need it. In The PARA Method, Tiago Forte outlines a simple and intuitive system that can be implemented in just seconds but has the power to transform the trajec tory of your work and life, without the tedious filing or time-consuming maintenance of other approaches.

The key to business success is not a single innovation or one plan. It is the act of turning the flywheel, slowly gaining momentum and eventually reaching a breakthrough. Building upon the flywheel concept introduced in his groundbreaking classic Good to Great, Jim Collins teaches listeners how to create their own flywheel, how to accelerate the flywheel’s momentum and how to stay on the flywheel in shifting markets and during times of turbulence.

TLD's monthly podcast sharing insights about key legal and business matters that are impacting SMEs today. Bringing together experts from a range of backgrounds, we will be tackling the issues that matter to you. Hosted by Ed Simpson, CEO, The Legal Director

Andy Lazris, MD, is a practicing primary care physician who experiences the effects of Medicare policy on a daily basis. As a result, he believes that the way we care for our elderly has taken a wrong turn and that Medicare is complicit in creating the very problems it seeks to solve. Aging is not a disease to be cured; it is a life stage to be lived. Lazris argues that aggressive treatments cannot change that fact but only get in the way and decrease quality of life.

No matter how hard you work to build a team, the behaviors of a few team members can cause breakdowns and block team progress. This program shows how to quickly resolve the conflicts that sometimes arise when diverse personalities work together. Learn how to: stand firm with those who bog your team down, help negative people develop a positive attitude, handle people who belittle others, and more.

Was wäre, wenn du die Gründe verstehst, die Menschen zum Kauf bringen? Wenn du die Ursachen einsetzt, die dein Verkaufsgespräch erfolgreich machen? Wenn du die Gründe nutzt, die die Menschen dazu bringen, eine Kaufentscheidung zu treffen? In diesem Buch gehen wir gemeinsam auf eine Reise in die Welt des Verkaufs - und sehen uns die genauen Abläufe an, die vor und während eines Verkaufsgespräches stattfinden.

1Gom - Nền tảng này còn chú trọng đến việc xây dựng môi trường tương tác tích cực. Người dùng được khuyến khích tham gia các hoạt động mang tính cộng đồng, tạo nên sự gắn kết và chia sẻ. Những tính năng hỗ trợ giao tiếp giúp việc trao đổi trở nên dễ dàng hơn. Nhờ đó, không chỉ là một nơi giải trí, đây còn là không gian để kết nối và xây dựng mối quan hệ giữa những người có cùng sở thích. WEB: https://1gomz.com/

In this stunning follow-up to his best-selling book, The Five Temptations of a CEO, Patrick Lencioni offers up another leadership fable that's every bit as compelling and illuminating as its predecessor. This time, Lencioni's focus is on a leader's crucial role in building a healthy...

Have you wondered how some people bend (or break) the rules and no one seems to notice? Have you ever been used or manipulated and now want to know how to defend against it happening to you again? Would you like to know how? Bailey keeps no secrets and holds nothing back by putting the power of dark persuasion directly into your hands. You’ll quickly find yourself maneuvering through situations, countering manipulations, and getting precisely what you want, in a way that from the outside will seem to work like dark magic.

What separates good teams from great ones? Jess Pryce delivers a powerful guide packed with actionable insights to help leaders unlock their team’s full potential and create lasting success. This book is a comprehensive toolkit for leaders determined to move beyond mediocrity and build teams that thrive in today’s dynamic business environment.

From the brilliant and innovative head of Google's people operations, the ultimate guide to attracting the most spectacular talent to your business and how to ensure that the best and the brightest succeed. Google receives more than 1,500,000 unique applications for jobs every year. This book shows you why. How to learn from your best employees - and your worst. Why you should hire only people who are smarter than you are.

If you had the opportunity to work where, when, and with whom you wanted - all while getting paid very well - would you take it? Self-made multimillionaire and best-selling author Michael Masterson did, and with Ready, Fire, Aim he'll show you how to do the same.