Showing titles in Time Management & Productivity

The Customer Success Manager has become a critical asset to organizations across the business landscape. As the subscription model has spread from the cloud and SaaS to more sectors of the economy, that pivotal role will only grow in importance. That's because if you want to compete and thrive in this new environment, you need to put the customer at the center of your strategy. You need to recognize you're no longer selling just a product. You're selling an outcome.  

Discover the secrets to a perfect TED Talk and learn how to hone your public speaking with internationally respected communications coach and Harvard University instructor, Carmine Gallo. With a new introduction from the author. ‘A smart, practical book that will teach you how to give a...

1:1s are arguably one of the most critical meeting types for the success of team members, managers, coaches, teams, and organizations. The best managers recognize that 1:1s are not an add-on to their role as a manager. Conducting 1:1s successfully are foundational to being a manager. At the same time, these meetings are the core of a direct report's experience and development at work, including how well they engage and attach to their role, perceive the effectiveness of their manager, and envision their future at the organization.

The human brain is one of the most complex entities in the universe. With 86 billion neurons communicating through an intricate symphony of synaptic connections and neurochemicals,….

You know the feeling: you can't focus; you feel increasingly overwhelmed by a mix of nonstop demands and technology that seems to be moving at the speed of light; and you're frustrated just trying to get everything done well--and on time. Not only is this taking a toll on performance, it's impacting your sense of well-being outside the office. It's time to reclaim control.

Sell and Price Like the Expert You Are Your first job is being the expert advisor or practitioner. Your second job is selling that expertise. If you’ve ever felt that these two roles are in conflict then The Four Conversations is the book for you. Amazon best-selling author of The Win Without Pitching Manifesto, Blair Enns, provides a new model for those who have to sell their expertise before they deliver it.

Most of us are quite relaxed and confident when we're with our friends and family. We can tell a story or even tell a joke. But put us on a platform and we can feel very different. When we speak to an audience, we often put on a public mask; and use a different voice. Why can't we seem to be ourselves when we give a talk? In this audiobook, we will look at all aspects of spoken communication, from structure right through to delivery. We will learn how to have a conversation with our audience - to be ourselves - so that we connect with them every time we speak.

Harvard professor (and negotiation advisor to organizations around the world) Deepak Malhotra shows how to defuse even the most potentially explosive situations and to find success when things seem impossible. Malhotra illustrates key lessons using behind-the-scenes stories of fascinating real-life negotiations, including drafting the US Constitution, resolving the Cuban Missile Crisis, ending bitter disputes in the NFL and NHL, and beating the odds in complex business situations.

In this stunning business fiction debut, Patrick Lencioni delivers a powerful wake-up call to all of us who dare to lead. Young, ambitious, and overwhelmed, Andrew O'Brien personifies a part of every leader as he wanders in search of the elusive silver bullet that will propel him to success. He...

Fascinating science about self insight ... Buy a copy for yourself and buy another to leave, anonymously, on your boss's desk.' Chip Heath, bestselling co-author of Switch and Decisive Do you understand who you really are? Or how others really see you? We all know people with a stunning lack of...

DAILY ADVICE FOR MORE SUCCESSFUL LIVING WITH LESS EFFORT FROM THE BESTSELLING AUTHOR OF THE 80/20 PRINCIPLE 80/20 DAILY is million-copy bestselling author Richard Koch's most accessible exploration to date of the potential of 80/20 to transform your life. It features a year's worth of powerful...

Stuck in cycles of inaction and self-sabotage? Does procrastination keep you from reaching your potential? Every day, your ambitions clash with habits that leave you unfocused, overwhelmed, and searching for a way to move forward. What if proven methods could break those patterns and replace them with purpose, discipline, and steady progress? Discover Ikigai, Kaizen, and Hansei—three powerful Japanese principles to help you reclaim your time, reshape your habits, and align your life with what truly matters.

The age of narrow specialization is ending. As automation accelerates and artificial intelligence reshapes entire industries, the traditional career advice of "pick one niche and master it" is no longer enough. The Adaptive Polymath offers a bold alternative: cultivate intellectual range, stack complementary skills, and become indispensable in a rapidly evolving world.

'Success has a strategy and failure is not an accident.' Having served in the SAS for more than 20 years, Floyd Woodrow MBE DCM has achieved at the very highest levels. Inspiring his men in the most demanding of situations, he drove his team to success, ultimately being awarded the UK s...

WHY DO SOME CHANGES FAIL WHILE OTHERS SUCCEED? That question was the catalyst that drove Prosci founder Jeff Hiatt in the late 1990s to uncover the secret to successful change—and develop the popular change management model known as ADKAR. ADKAR is an acronym for Awareness, Desire, Knowledge, Ability, and Reinforcement. It’s a model and conceptual framework that makes change make sense.

A Best Non-Fiction Book of 2024 from The Next Big Idea Book Club and National Bestseller. From Seth Godin, one of the world's most influential business thinkers and bestselling author of This is Marketing, comes an essential guide to thinking strategically in a complex, ever-changing world...

There’s an old saying that if the first thing you do each morning is eat a live frog, you’ll have the satisfaction of knowing you’re done with the worst thing you’ll have to do all day. For Tracy, eating a frog is a metaphor for tackling your most challenging task - but also the one that can have the greatest positive impact on your life. Eat That Frog! shows you how to organize each day so you can zero in on these critical tasks and accomplish them efficiently and effectively.

How do you remember more and forget less? How can you earn more and become more creative just by moving house? And how do you pack a car boot most efficiently? This is your shortcut to the art of the shortcut. Mathematics is full of better ways of thinking, and with over 2,000 years of knowledge...

Welcome to Revenue Architecture, a book meticulously designed for recurring revenue businesses. Authored by Jacco van der Kooij, the founder of renowned B2B revenue consultancy Winning by Design, this book reveals the proven frameworks and systems that successful revenue leaders are using to align their Go-to-Market (GTM) teams to drive efficient, durable revenue growth. Too many revenue leaders are struggling to meet their goals from quarter to quarter, year to year.

In Mind Management, Not Time Management, best-selling author David Kadavy shares the fruits of his decade-long deep dive into how to truly be productive in a constantly changing world. Quit your daily routine. Use the hidden patterns all around you as launchpads to skyrocket your productivity. Do in only five minutes what used to take all day. Let your “passive genius” do your best thinking when you’re not even thinking.