Showing results by narrator "Gavin" in All Categories

Gain the tools you need to provide excellent customer service. You will find within easy-to-understand and simple-to-apply techniques for improving your customer's experience.

Summer tourist season is winding down, but the Cape Bay police find a dead body in the alley beside Mary Ellen's Souvenirs and Gifts. Police rule it a suicide, but Francesca Amaro knows it's murder. Who would buy a bag of souvenirs, including a box of delicious marzipan, only to commit suicide moments later? Even though the police tell her to stay out of the case, Fran is too curious not to investigate, even though she's running a busy and popular cafe.

Gavin Extence, the celebrated author of The Universe Versus Alex Woods, joins Robin Morgan in the Audible Studios to talk about his latest novel, The Empathy Problem.

A new novel from this master storyteller - In a gentle village on the Scottish borders, Roland Fox, a young aspiring writer, moves in next door to the equally young and attractive Jane Highsmith, a newly qualified veterinary surgeon. But the growing attraction between them is muted by the recent and mysterious death of her beloved great-grandfather. There are all the ingredients present for a traditional village mystery in true Gerald Hammond style and with his usual Scottish flavour.

It Gets Better is a collection of expanded essays and new material from celebrities, everyday people, and teens who have posted videos of encouragement, as well as new contributors who have yet to post videos to the site. While many of these teens couldn’t see a positive future for themselves, others can. We can show LGBT youth the levels of happiness, potential, and positivity their lives will reach if they can just get through their teen years.

A Night Too Dark is New York Times bestselling writer Dana Stabenow's latest, the seventeenth in a series chronicling life, death, love, tragedy, mischief, controversy, nature, and survival in Alaska, America's last real frontier. In Alaska, people disappear every day. In Aleut detective Kate...

Willa Cather renders the tough inner terrain of a man in mid-life crisis. Bartley Alexander is a master bridge engineer. At 43 he is at the height of his power, comfortable with success and all it brings. Yet he yearns for the lost vibrancy of his youth. He leads a double life, veering between his beautiful, accomplished wife and his mistress, an actress he knew as a student in Paris. The conflict creates a crack in the structure of his life that ultimately undermines him.

Renee Fehr knew that Gregory Houser killed her sister Sheryl. There was not a single doubt in her mind. Yet for 27 years, Houser walked free. But Renee wouldn’t rest until he was convicted for murder. The Wheels of Justice is equal parts the story of a monstrous killer, a harrowing look at domestic violence, and an inspirational story of a family that wouldn’t quit until justice prevailed.

Stop surviving. Start thriving. With down-to-earth language and inspiring real-life stories of business growth, Gavin shares his insights on how to navigate the voyage of growth using the strategy compass.

Zeke Torres was always picked on because he was a scared mouse shifter. When his mother married a hawk shifter, he had to suffer through his stepbrother’s cruelty on a daily basis. He fought hard for his independence and vowed to never be under the control of anyone else. Rangi Ku is an eagle shifter and director of communications for the Alliance’s northern territory. Working late one night, he is shocked when his computer is hacked (a feat that no one had ever done), with a message asking for help.

Jenny Weston and her mother, Dora, have been receiving strange midnight visits. The town of Bear Falls, Michigan, has its own elusive and highly secretive poet, Emily Sutton, who has lived her life cloistered away with her sister in a house at the edge of Pewee Swamp. But now, Emily has started leaving scraps of poetry in Dora's little free library, and Dora makes it her mission to befriend the sheltered woman.

In the last decade alone, the face and nature of the job market have evolved dramatically. It's now a given that personal branding will have a significant impact on your professional opportunities. It's not an exaggeration that your brand and reputation could make - or break - your career. In order to connect with new employers and clients and transform your potential into success, you need to establish your unique digital identity, build strong relationships with your audience(s), and gain visibility for all the right reasons.

Eadie Boone, an artist and former beauty queen, tackles everything with gusto and flair. But tailing her wayward husband is proving to be an exasperating chore. Nita Broadwell, a good Southern girl from a good Southern family, is jolted out of complacency when she discovers condoms in her husband's shirt pocket. Meanwhile, she is slipping into a steamy romance with a hunky handyman 13 years her junior.

New York Times bestselling author Karen Rose returns to the gritty world of Baltimore’s cops and prosecutors with a tale of danger and desire that will leave you breathless… A car crashes in front of rookie PI Paige Holden’s home. And suddenly, she finds one of her pro bono clients dying...

“A captivating coming-of-age novel that is, by turns, funny and sad and elegiac” (Michiko Kakutani, The New York Times) about two best friends as their post-grad lives diverge—one into liberal academia, the other into the American military occupation of Iraq. On a summer night in 2004...

The first and original! In 1995, lifelong Florida resident and award-winning journalist Eliot Kleinberg was the first to produce a book-length chronicle of his home state's weirdness - and he's not making it up! "Any time you jam descendants of slaves, rednecks, Indians, con artists, carpetbaggers, drug smugglers, fugitives, UFO abductees, strippers, alligators, and political refugees into a flat peninsula surrounded by water but with hardly a drop to drink anymore, you get a pretty weird place. Weird Florida."

Kendall Shaw is in a rut. Sick of feeling like his dad's personal puppet. Sick of being set up on less than stellar dates by so-called friends and family. Just plain sick of everything. That is, until Joe enters the equation. Joe Butler has worked diligently to build his architecture business and reputation, which has just signed its biggest client to date. A law firm with endless connections in the greater Seattle area. Connections that could elevate his firms status.

It's almost Christmastime in Cape Bay, and another murder has everyone in town talking. A despised new drama teacher at the local high school is killed in the school's parking lot. The police arrest a beloved teacher, Mrs. Crowsdale, but everyone else thinks she is too nice to murder anyone. Mike, however, says they have solid evidence that proves she did it. Sammy is particularly devastated. Mrs. Crowsdale was her favorite teacher and still her hero. Sammy begs Fran to find the real culprit.

It is the winter of 1946, and after years of war, ex-Special Operations executive agent Duncan Forrester is back at his Oxford college as a junior ancient history fellow. But his peace is shattered when a much-disliked Fellow is found dead in the quad, stabbed and pushed from an upper window. A don is suspected and arrested for the murder, but Forrester is not convinced of his friend's guilt.

Fran is anticipating her trip to Italy with Matty...until a precious diamond ring is stolen from the town's jewelry store and an employee is murdered. Fran suspects the store owner of insurance fraud, but what if she's wrong? Would her life be at stake again if she butts in on another police investigation?