Showing titles in Mentoring & Coaching

In The Ultimate Board Members Audible Book, Kay shares her insights, observations and conclusions in her own words and in her own voice. The most enviable boards of directors – those that govern well AND accept the responsibility for raising money – share one thing in common: they’ve absorbed the ideas and practices Kay summarizes in her best-selling The Ultimate Board Member’s Book. For these board members, there’s zero guesswork about their roles and responsibilities. It’s all very clear.

Language is a powerful tool that can unite, engage, and move people to action. It’s all in what you choose to say, and how you say it. In this practical, accessible guide to having more powerful conversations, leading evidence-based coaching expert Haesun Moon offers a set of powerful words or phrases—one for every letter of the alphabet—to help you move others toward greater purpose and accomplishment.

Whether you're a manager, owner, or employee, Customer Service Training 101 gets you up to speed fast. The completely revised and updated third edition addresses every aspect of face-to-face, phone, online, social media, and self-service interactions. Using scenarios, guidelines, and practice exercises, this inspiring training manual explains what to say and do, what to avoid, and why interactions go astray.

Tech Leadership is a detailed blueprint for career development in a dynamic industry. If you like empowering others, accomplishing big things, and gaining insights from today’s visionaries, then you’ll love Andrew Swerdlow’s seasoned wisdom and mentorship.

Confessions of a Real Estate Entrepreneur is for the individual who is ready to get serious about investing. Not a rah-rah or get-rich-quick book, this book is for someone who is prepared to think about what he or she wants to accomplish. James Randel provides the how and why.

A must have for trainers, Telling Ain't Training is an essential book for all learning and development professionals. When the first edition of Telling Ain't Training was published in 2002, its practical, learner-focused approach quickly became a favorite with learning and development professionals, as well as school teachers, parents, professors, and anyone else who trains, educates, or instructs. Chock-full of myth-busting research and ready-to-use tools, always delivered in a lighthearted and entertaining style, Telling Ain't Training set new standards for the training industry.

You might be in a negative spiral, productively or psychologically, stuck thinking you’re just not good enough, you’ll never get ahead, and the world is unfair. Or perhaps you feel pretty good about your attitude, but you know there’s always room for improvement, and you’re curious about what you can tweak to do better. Whatever your current position, you have the opportunity to take agency at work and in life. You can actively improve your situation because it all comes down to attitude, and your attitude is not set in stone.

Now in a new, expanded, and fully revised third edition, this best-selling audio handbook will help you learn the skills, and the art, of good coaching, and realise its enormous value in unlocking people's potential to maximize their own performance. This edition includes additional chapters on incorporating meaning and purpose into work and goal-setting, a spiritual approach to coaching, and a final section on "Coaching the Organisations' Culture".

Are you trapped in the 9-5 grind, dreaming of a life filled with adventure, success, and balance? Look no further—the Digital Nomad Manifesto is your game-changing roadmap to a thriving location-independent lifestyle that empowers you to achieve health, wealth, and love while traversing the globe.

Providing performance feedback is one of the most challenging tasks leaders face. Feedback often sparks frustration and fear for both leaders and their teams. Why? Because there is a disconnect between what leaders think they are communicating and what employees receive. In this essential book, leadership experts Mashihi and Nowack offer leaders their four-part Performance Feedback Coaching Model, designed to bridge this gap.

Woke at Work is a comprehensive guide to help you effectively navigate in the corporate world and take ownership of your career progression. Bringing together experiences and observations gained over 15 years working within various corporate institutions, it is packed with information and approaches to help you position yourself for acceleration and avoid common mistakes.

 A rising business star shares brilliant insights and shortcuts to help you thrive as an entrepreneur - even if you don't have any money to start.You don't need to be university educated, have money, be creative or even have an idea to get rich. You just need to be willing to break the rules. How to Be a Capitalist Without Any Capital will teach you how to be a modern opportunist.

In Physician Leadership, renowned medical leader Dr. Karen J. Nichols delivers a concise guide for busy physicians doing their best to successfully lead people and organizations. The book covers foundational leadership essentials that every physician needs to master to transform themselves from a highly motivated novice leader into an effective, skilled, and productive leader.

A practical and irreverent guide to taking the sting out of feedback and reclaiming it as a motivating, empowering experience for everyone involved. Feedback: the mere mention of the word can make our blood pressure rise and our defenses go up. For many of us, it's a dirty word that we associate with bias, politics, resentment, and self-doubt. However, if we take a step back and think about its true intent, we realize that feedback needn't be a bad thing. After all, understanding how others experience us provides valuable opportunities to learn and grow.

The Master Coach is based on the simple but profound 3Cs Coaching Model. This proven approach asserts that to master the art of coaching one must have an exemplary character that invites the trust of others, be able to form rapid connections with others at a deeply personal level, and have the ability to initiate and guide intense, attitude-changing conversations. At every step, Thompson reminds listeners that coaching is not merely about what the coach says or does; it's about who he or she is.

Read by the author. Easy, practical guidance on how to make the most out of your mentorship journey. Being a great mentor leads to thriving, engaged employees on both sides of the mentor-mentee relationship and helps drive renewed purpose. There are growing expectations and interest in business...

Transformation is hard. And most efforts fail. After thirty-five years of leading transformation efforts with multiple organizations and teams, Mamie Jones has developed a proven playbook for anyone who wants to drive dramatic change and produce extraordinary results. It’s time to take your organization or team to the next level through learning how to: Adjust your own mindset and approach to leadership so you can transform the mindset of others.

All too often, introverts get passed over for job offers and promotions while their more extroverted colleagues get all of the recognition. But it doesn't have to be this way. In Self-Promotion for Introverts®, business communication coach and intrepid introvert Nancy Ancowitz helps introverts tap into their quiet strengths, articulate their accomplishments, and launch an action plan for gaining career advancement.

Our health-care system is in critical condition. The Affordable Care Act has insured more Americans than ever, yet deductibles keep rising and costs continue to climb. Now more than ever, the industry needs a shot in the arm. It needs The Innovator's Prescription, the now-classic approach to efficient, affordable health care. 

Great leaders inspire action with their words. They spark enthusiasm and commitment. With a single conversation, they can change the direction of someone's life. Everyone wants to be the kind of leader who energizes and mobilizes others - yet too few are. Why is it so challenging to crack the code? studying exactly what inspiring leaders do differently. Informed by quantitative research and thousands of responses from leaders at all levels, she reveals that inspiring communication isn't about grand gestures.