Showing titles in Management

In today's fast-paced networked economy, professionals must work harder than ever to maintain and improve their business skills and knowledge. But technical mastery of one's discipline is not enough, assert professional advisors David H. Maister, Charles H. Green, and Robert M. Galford. The key to professional success, they argue, is the ability to earn the trust and confidence of clients. In this 20th anniversary edition, Maister, Green, and Galford enrich our understanding of today's society and illustrate how to be effective communicators in a digital world. 

You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive—not combative.

TLD's monthly podcast sharing insights about key legal and business matters that are impacting SMEs today. Bringing together experts from a range of backgrounds, we will be tackling the issues that matter to you. Hosted by Ed Simpson, CEO, The Legal Director

Combining his unique satire and sense of humor with remarkable true stories from every corner of the corporate world, you’ll join award-winning author and corporate leader A.D. Napier as he takes you on a witty and eye-opening journey into the realms of corporate BS, recounting both the brilliant and the baffling experiences he’s had working with Fortune 500 companies.

Andy Lazris, MD, is a practicing primary care physician who experiences the effects of Medicare policy on a daily basis. As a result, he believes that the way we care for our elderly has taken a wrong turn and that Medicare is complicit in creating the very problems it seeks to solve. Aging is not a disease to be cured; it is a life stage to be lived. Lazris argues that aggressive treatments cannot change that fact but only get in the way and decrease quality of life.

No matter how hard you work to build a team, the behaviors of a few team members can cause breakdowns and block team progress. This program shows how to quickly resolve the conflicts that sometimes arise when diverse personalities work together. Learn how to: stand firm with those who bog your team down, help negative people develop a positive attitude, handle people who belittle others, and more.

Was wäre, wenn du die Gründe verstehst, die Menschen zum Kauf bringen? Wenn du die Ursachen einsetzt, die dein Verkaufsgespräch erfolgreich machen? Wenn du die Gründe nutzt, die die Menschen dazu bringen, eine Kaufentscheidung zu treffen? In diesem Buch gehen wir gemeinsam auf eine Reise in die Welt des Verkaufs - und sehen uns die genauen Abläufe an, die vor und während eines Verkaufsgespräches stattfinden.

What is great culture made of? How do you get more of it or turn around a group that needs improving? In The Culture Playbook, Daniel Coyle delivers a simple, clear, field-tested guide for building a strong, cohesive, high-performing group. Coyle has spent the last six years studying and consulting with some of the most successful groups on the planet—including IDEO, Pixar, the San Antonio Spurs, Navy SEALS Team six and others. Here, he distils his findings into 60 concise, actionable, scientifically proven tips for building safety, generating trust and establishing purpose.

Emotional intelligence is now embedded in our public discourse: an idea so pervasive and important in our work, culture, politics and society. Daniel Goleman's bestselling book Emotional Intelligence was the first to coin this idea and bring it to a mass audience. Now, more than a quarter of a century after it was first published, he and Rutgers professor of psychology Cary Cherniss take a fresh look at how emotional intelligence has evolved over the past few decades, reframing its importance in this definitive book.

Living a modern life requires juggling a lot of information. But we were never taught how to manage this material effectively so that we can find what we need when we need it. In The PARA Method, Tiago Forte outlines a simple and intuitive system that can be implemented in just seconds but has the power to transform the trajec tory of your work and life, without the tedious filing or time-consuming maintenance of other approaches.

Brought to you by Penguin. How to create the most transformative meetings and moments Being deprived of gathering has revealed just how important it is to us; to connect with others, collaborate, share ideas and create moving, life-affirming experiences. At a time when coming together is more...

Rachel Pacheco, professor of management at Georgetown University’s McDonough Business School and a former chief people officer, will give you tools and tips that will immediately and positively affect how you manage people, despite differences in communication styles or personalities. With seven research-backed lessons, including suggested exercises, this course will help you develop and practice the skills to ultimately make you more fulfilled, competent, and successful in your role.

Leadership is not some special club, open only to elites. It's not a gold star given to those with fancy titles and expensive degrees. Leadership is what we all try to do every day. Based on the author's hard-won experience as a Global CEO, this smart, fun book delivers a step-by-step working manual on how to lead - for anyone. Full of simple and direct approaches, it demystifies an over-analysed subject to get to the heart of modern leadership: the life-changing, career-transforming power to get stuff done.

You'll never see leadership the same way again after reading this book. These 15 commitments are a distillation of decades of work with CEOs and other leaders. They are radical or provocative for many. They have been game changers for us and for our clients. We trust they will be for you too. Our experience is that unconscious leadership is not sustainable. It won't work for you, your team, or your organization in the long term.

Playing to Win, a noted Wall Street Journal and Washington Post best seller, outlines the strategic approach Lafley, in close partnership with strategic adviser Roger Martin, used to double P&G’s sales, quadruple its profits, and increase its market value by more than $100 billion when Lafley was first CEO (he led the company from 2000 to 2009). The book shows leaders in any type of organization how to guide everyday actions with larger strategic goals built around the clear, essential elements that determine business successwhere to play and how to win.

Read by the author. The First Time Manager Series has sold over 500,000 copies and is a go-to guide for new and aspiring sales managers on what to expect and how to succeed. The jump from sales superstar to sales manager has made or broken many a sales career. As a top-performing sales...

THE ULTIMATE GUIDE TO BUILDING AN APP-BASED BUSINESS 'A must read for anyone who wants to start a mobile app business' Riccardo Zacconi, founder and CEO King Digital (maker of Candy Crush Saga) 'A fascinating deep dive into the world of billion-dollar apps. Essential reading for anyone trying to...