Showing titles in Business Communication

The secrets to persuading anyone, at work and in life, from a top communication strategist. In the post-fact, deeply divided world we live in, true persuasion is rare. Engaging with people holding differing opinions is rarer still. But for progress to take place, persuasion must happen. Whether...

Um dos escritores mais influentes de todos os tempos, Dale Carnegie mostra neste livro como superar a angústia gerada pela preocupação constante—seja em relação à saúde, ao trabalho, aos relacionamentos ou ao próprio futuro.

Leaders must earn the license to lead. Not by expertise, authority, or title alone, but by influence. In Communicate to Influence, you will learn the secrets of the Decker Method - a framework that has been perfected over the past 36 years. Ben and Kelly Decker add fresh insights to these proven principles so you can ignite change and inspire action.  

This fourth book in Bob Curry’s Losses to Profits series features Bob’s first client in 25 years, and he questioned whether or not this company could be turned around. The owners were so overwhelmed, they simply wanted to sell and walk away. In spite of all the challenges, though, Bob set another company on the road to success and helped them navigate their business from red to black.

In this entertaining collection of real-life stories, Dave Trott applies his crystal clear lens to define what genuine creative vision looks like. It is problem solving, clarity of thought, seeing what others do not see, and removing complexity to make things as simple as you can. The timeless lessons revealed here can be applied in advertising, business, and throughout everyday life. By seeing things differently, you can think differently, and change the world around you.

Author Jodi Hrbek, a seasoned Salesforce veteran with two decades of experience leading high-performing teams, offers insider tips, actionable strategies, and proven advice to elevate your Salesforce game. Filled with encouraging expertise, helpful career guidance, and bite-sized tactics you can implement immediately, this book will sharpen your ability to uncover business needs and deliver impactful Salesforce solutions.

There are thousands of books about thinking. But there are very few books that provide clear how-to information that can actually help you think better. Think Better is about productive thinking - why it's important, how it works, and how to use it at work, at home, and at play. Productive thinking is a game changer - a practical, easy-to-learn, repeatable process that helps people understand more clearly, think more creatively, and plan more effectively. 

In the 12 rewarding lectures of Written Communications: Being Heard and Understood, Professor Allison Friederichs, associate teaching professor and the associate dean for academic affairs at the University of Denver, University College, will share the secrets to sharpening your written, oral, and interpersonal communications skills.

Globally recognized expert on learning and leadership, Jeff Wetzler offers a hands-on, surprisingly effective way to find out what others really think, know, and feel, leading to smarter decisions, more creative solutions, and deeper relationships. "Invaluable ... required reading." —Kim Scott...

Feeling silenced by self-doubt, anxiety, and fear of public speaking? This audiobook is for you. Many women struggle to express themselves confidently, particularly in public, where biases can make it unfairly harder in both personal and professional settings. This empowering communication guide offers a transformative approach to public speaking, combining a balanced approach with inspiring stories from the world's top speakers, practical methods for managing anxiety and nervousness, and guidance on presenting your ideas with clarity and maximum impact.

Developing successful relationships is critical to our success in both our personal and professional lives. The Power of Understanding People shows you how to establish and develop extremely effective relationships by providing you with techniques to better identify and understand the intrinsic needs of others. As a result, you will achieve better team dynamics, increased sales and client satisfaction, higher levels of employee engagement and performance, and even more satisfying marriages and friendships. 

A blueprint for driving business success and creating wealth by relentlessly building your winner’s circle—the five people who will vouch for you in rooms you’re not in—from the New York Times bestselling authors of You Deserve to Be Rich and founders of the explosively popular Earn Your...

The best leaders know how to communicate clearly and persuasively. How do you stack up? If you read (or listen to) nothing else on communicating effectively, listen to these ten articles. We've combed through hundreds of articles in the Harvard Business Review archive and selected the most...

Dim Sum Strategy presents a carefully curated selection of proven strategic tools, with insights and anecdotes from three decades working with some of the world’s leading brands at the world’s top agencies. The book is structured to follow the author’s proven Brand Centered Management™ process, with a smattering of different “tools” split into four parts: Discovery, Definition, Direction, and Delivery. Each tool is presented in bite-sized, standalone chunks; you can listen to the book in stepwise fashion or cherry-pick in whatever order you wish—just like a dim sum meal.

No matter how great your knowledge, expertise, or experience, poor communication skills undermine your ability to get your message across, achieve your objectives, and build crucial relationships. To advance your career—and succeed in other aspects of life, as well—building theses skills is essential.

Start with No offers a contrarian, counterintuitive system for negotiating any kind of deal in any kind of situation—the purchase of a new house, a multimillion-dollar business deal, or where to take the kids for dinner. Think a win-win solution is the best way to make the deal? Think again...

A tech leader and executive coach's actionable guide for anyone looking to supercharge their selling prowess and close the deal with authenticity and integrity. Sue Heilbronner launched an executive coaching, facilitation, and speaking solo entrepreneurial venture which grew from zero to $1...

Executives from The Second City—the world’s premier comedy theater and school of improvisation—reveal improvisational techniques that can help any organization develop innovators, encourage adaptable leaders, and build transformational businesses. For more than fifty years, The Second City...

Years of experience as a magician taught Tim David that real magic is all about words, and the way they influence the minds of the audience. What sets a professional magician apart from an amateur are people skills like communication, influence, and engagement - skills that are also effective in the workplace. By applying seven "magic" words in a business setting, David offers tools for effective and persuasive communication.

Elevate your client's experience and win more business. This is the first book to detail how professionals can acquire more clients and establish their lasting loyalty through the experience they provide. Many books are written on acquisition strategies, better customer service, or an elevated experience. But none gives the listener the step-by-step tactical strategies to make both acquisition and loyalty happen in concert like this book does.