Artisan Food Ecommerce: How Cutter & Squidge Achieved 500% Growth Through Shopify, Branding and Operational Scale

Emily and Annabelle, founders of Cutter & Squidge, reveal how they scaled their artisan food business by 500% in just 12 months while maintaining product quality, customer loyalty, and brand integrity!

Emily and Annabelle (Founders, Cutter & Squidge) share the growth strategies, operational systems, and ecommerce decisions that helped transform a small handmade brownie business into a nationally recognised food brand.

In this episode, you'll learn:

• How to scale an artisan food business without compromising quality
• The operational and fulfilment systems needed to support rapid growth
• How branding, packaging, and customer experience drive repeat purchases
• The role Shopify and ecommerce technology played in scaling the business
• Lessons from managing demand spikes, supply chain challenges, and nationwide expansion

00:00 Introduction
02:10 The Origins of Cutter & Squidge
04:35 Scaling Handmade Production
07:50 Ecommerce Fulfilment and Logistics
10:15 Building a Memorable Food Brand
13:40 Managing Supply Chain Challenges
16:05 Using Shopify to Support Growth
18:30 Navigating Rapid Growth During Covid
22:15 Marketing Strategies and Customer Retention
25:50 Wholesale Growth and Retail Partnerships
29:20 Expanding from Local to Nationwide
32:45 Handmade Production vs Automation
36:10 Forecasting, Planning and Technology
39:30 Customer Feedback and Product Development
42:00 Seasonal Campaigns and Gifting Opportunities
44:20 Lessons for Ecommerce Entrepreneurs
46:00 Connect with Cutter & Squidge

Website:
https://www.cutterandsquidge.com

Instagram & TikTok:
@cutterandsquidge

Winning With Shopify is the podcast for Shopify store owners who want to grow revenue, increase conversions, and scale their ecommerce brand. Every Friday, Nick Trueman interviews successful founders, ecommerce experts, and Shopify partners to uncover the strategies behind real business growth. New episodes every Tuesday and Friday.

Sponsors:

Yoast – Get 15% off all monthly Shopify purchases for the first six months with code WWS15:
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In this week’s Tuesday Teabreak Talks, we’re diving into the latest updates from Shopify, and why they could completely change the future of e-commerce as we know it.

From AI-powered store creation and instant theme generation to smarter admin-side assistance, Shopify is making it easier than ever for businesses to launch and manage online stores. We’re also taking a look at Sidekick’s newest features, including voice chat and screen sharing, and what these updates mean for merchants moving forward.

But here’s the important part: while the tech is impressive, AI is still just a tool. It can’t think creatively, understand your customers like you do, or replace the human touch that makes a brand stand out.

AI can only work from what it’s been taught, shown, or told.So if you’ve built a unique business with personality, originality, and real human connection - keep being unique. That’s still your biggest advantage.

Want to work with Nick? Reach out here https://spec.digital/

In this episode, Nick sits down at Subsummit with Kit Stanwood, founder of Golden Tallow, a luxury Wagyu tallow skincare brand.Unlike many founders who join the show after scaling to millions, Kit is actively building her business in real time. From sourcing ingredients and creating products to leveraging AI tools, this episode offers a behind-the-scenes look at modern entrepreneurship.Kit shares how she launched her first skincare product, used customer feedback to develop new products, built a Shopify store from scratch, and manages her business as a solopreneur with AI-powered workflows.Guest:Kit StanwoodWebsite:https://goldentallow.comInstagram:https://www.instagram.com/goldentallowTikTok:https://www.tiktok.com/@goldentallowYouTube:https://www.youtube.com/@GoldenTallowWhat You'll Learn:How to launch a skincare brand from scratchWhy customer-led product development worksHow AI acts as a solopreneur's co-founderBuilding systems before scalingCreating products your audience actually wantsLeveraging personal branding for ecommerce growthHow to use Shopify as a solo founderThe future of AI-powered entrepreneurshipKey Takeaways:00:51 Entrepreneurial Skillset for Success01:52 Smart Sourcing: Samples & Quality02:40 Funding First Product Batches03:25 Wagyu Tallow Skincare Innovation06:53 Solopreneurship with AI Co-Founders08:11 Customer-Led Product Development12:09 Documenting Business Processes: Scaling16:24 Leveraging Personal Brand for Sales19:36 Solopreneur Mental Health Strategies21:31 AI: Solopreneur's Unfair Business Edge25:33 What's Next for Golden Tallow?EXCLUSIVE WWS OFFERS:Winning With Shopify listeners get 20% off the first three months of Seguno Email Marketing with code WWS20: ⁠⁠⁠⁠⁠https://www.seguno.com/winning-with-shopify-podcast⁠⁠Check out Yoast and get 15% off ALL monthly Shopify purchases for the first 6 months using code WWS15! ⁠⁠⁠⁠https://yoast.com/winningwithshopify-exclusive/⁠⁠⁠⁠Get a short, tactical session with insights on things like tax reconciliation, returns, compliance, and more - all led by experts from the tools top brands rely on. Sign up now at ⁠⁠⁠⁠https://taxcloud.com/summer/⁠⁠⁠⁠Join the bootcamp and elevate your inventory game: ⁠⁠⁠⁠https://info.brightpearl.com/winning-with-shopify-holiday-planning-bootcamp⁠⁠⁠⁠Follow us on socials:https://www.instagram.com/winningwithshopifypodcast/https://www.tiktok.com/@winningwithshopifyhttps://www.youtube.com/@winningwithshopifyJoin our newsletter: https://wwspodcast.com/Proudly powered by https://spec.digital/, a world class SEO Agency and PPC AgencyBecome a sponsor: https://wwspodcast.com/pages/sponsorship

Most Shopify brands are leaking revenue because they’re getting the simple stuff wrong.

In this week’s Tuesday Tea Break Talks, we break down 5 quick fixes that apply to almost any ecommerce brand - regardless of size, niche or turnover.

We cover:
• Why Shop Pay should probably already be enabled
• The hidden SEO and UX issue with /collections/ URLs
• How stronger guarantees increase conversion confidence
• Why charging for returns might be costing you more than you think
• The importance of testing changes properly instead of “just doing stuff”

Small changes. Big impact.

If your store is doing over £1m/year and you want help uncovering hidden growth opportunities, reach out and let’s have a chat https://spec.digital/

In this episode recorded directly from Subsummit, Nick Truman is joined by John Roman from BattlBox and Ben Holland from Good Ranchers to unpack how BattlBox grew a multimillion-dollar brand with 70% subscription revenue & Good Ranchers scaling to 63,000+ subscribers!

This conversation is packed with real-world lessons for ecommerce founders. John and Ben share how they approach retention, churn, customer lifetime value, product quality, pricing, influencer marketing, subscription tech, and building long-term customer relationships.

Guests:

John Roman – BattlBox

Website: https://www.battlbox.com/

Ben Holland – Good Ranchers

Website: https://www.goodranchers.com/

What you’ll learn:

- How BattlBox built a 70% subscription-based business

- How Good Ranchers scaled to 63,000+ subscribers

- Why product quality beats retention hacks

- How to grow ecommerce without relying on Meta ads

- Why LTV matters more than one-time sales

- How to reduce churn and win back customers

- Why subscription tech should be seen as a value driver

- How influencer and podcast marketing can build trust fast

Key Takeaways:

00:23 Growing E-commerce Without Meta Ads

02:49 Product Quality Trumps Tech Nudges

05:52 Achieving High Customer Retention Rates

06:36 From Truck Sales to Online Meat

08:16 Value Beyond Product: Education & Recipes

09:14 LTV as a Key Scaling Metric

12:04 Landing a Netflix Original Series

14:25 Identifying Your True Target Audience

15:28 Growing E-commerce Without Meta Ads

17:09 Influencer Marketing for New Brands

21:08 Subscription Pricing Strategy: One-Time Premium

24:12 Subscription Platform: Value, Not Expense

28:56 Full-Time Churn Win-Back Strategy

32:58 Too Much Product Causes Churn

EXCLUSIVE WWS OFFERS:

Winning With Shopify listeners get 20% off the first three months of Seguno Email Marketing with code WWS20: ⁠⁠⁠⁠⁠https://www.seguno.com/winning-with-shopify-podcast⁠⁠

Check out Yoast and get 15% off ALL monthly Shopify purchases for the first 6 months using code WWS15! ⁠⁠⁠⁠https://yoast.com/winningwithshopify-exclusive/⁠⁠⁠⁠

Get a short, tactical session with insights on things like tax reconciliation, returns, compliance, and more - all led by experts from the tools top brands rely on. Sign up now at ⁠⁠⁠⁠https://taxcloud.com/summer/⁠⁠⁠⁠

Join the bootcamp and elevate your inventory game: ⁠⁠⁠⁠https://info.brightpearl.com/winning-with-shopify-holiday-planning-bootcamp⁠⁠⁠⁠

Follow us on socials:

https://www.instagram.com/winningwithshopifypodcast/

https://www.tiktok.com/@winningwithshopify

https://www.youtube.com/@winningwithshopify

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What if you could double your conversion rate with just a few simple changes?

In this episode of Tuesday Tea Break Talks, Nick breaks down the exact CRO (Conversion Rate Optimisation) process used to dramatically increase conversions for two Shopify brands.

From uncovering customer objections to smarter A/B testing and retesting strategies, this episode explains how small changes can lead to massive revenue growth — without increasing traffic spend.

Nick also shares real ecommerce examples, including:

• How trust signals doubled conversion rates
• Why removing stock confusion increased sales
• The homepage change that transformed a prescription ecommerce store
• Why most brands ask customers the wrong questions
• How to use customer reviews, analytics, and AI tools to improve conversions

If you run a Shopify store, work in ecommerce marketing, or want to increase sales from your existing traffic, this episode is packed with practical CRO insights you can apply immediately.

Topics covered:

• Shopify CRO
• Conversion Rate Optimisation
• A/B testing for ecommerce
• Shopify UX improvements
• Customer objections & trust signals
• Ecommerce growth strategies
• AI tools for ecommerce
• Increasing revenue per visitor

Follow us on socials: ⁠

https://www.instagram.com/winningwithshopifypodcast/⁠⁠

https://www.tiktok.com/@winningwithshopify⁠⁠

https://www.youtube.com/@winningwithshopify⁠

Join our newsletter:⁠ https://wwspodcast.com/⁠

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In this episode of the Winning With Shopify podcast, Nick Truman sits down with Adam Pearce, CEO and Co-Founder of Blend Commerce, to break down what actually drives conversion rate optimisation (CRO) for Shopify brands.

This conversation goes far beyond simple conversion rates. Adam explains how leading ecommerce brands improve revenue per session, customer lifetime value (LTV), UX, product pages, filtering systems, and retention strategies to drive long-term growth.

If you run a Shopify store and want to increase sales without relying purely on more traffic, this episode is packed with practical insights.

Guest: Adam Pearce – CEO & Co-Founder of Blend Commerce

Test your CRO here: https://www.blendcommerce.com/winningwithshopify

LinkedIn: https://www.linkedin.com/in/adampearcemarketing

What you’ll learn:

• How Shopify brands increase revenue with CRO

• Why conversion rate is often the wrong metric

• The importance of revenue per session and LTV

• How UX impacts ecommerce growth

• Common CRO mistakes brands make

• Why heatmaps and customer data matter

• How brands like Dr. Squatch and Stubble & Co approach CRO

• The role of retention in ecommerce profitability

Key Takeaways:

00:31 Increase Shopify Revenue 65% with CRO

00:34 Overcoming Founder Pushback on CRO

00:52 From Politics to Process in CRO

01:22 Dynamic vs Static CRO Process

02:41 Unlocking Conversion: The Power of Data-Driven Design

03:51 CRO Agency as UN in Organizations

05:25 Understanding Revenue Per Person Metric

06:30 CRO Failure: Aesthetics Over Function

07:32 CRO Failure: No Clear Growth Goals

08:27 Conversion Rate Optimization: A Misnomer

16:40 Use Heatmaps for Data-Driven UX

18:30 Stubble & Co's CRO Filtering Strategy

19:17 CRO is an Ongoing Business Process

22:38 LTV as Your North Star Metric

26:41 Educate Customers During Delivery Window

32:47 Dr. Squatch's Aligned Marketing & UX

EXCLUSIVE WWS OFFERS:

Winning With Shopify listeners get 20% off the first three months of Seguno Email Marketing with code WWS20: ⁠⁠⁠⁠⁠https://www.seguno.com/winning-with-shopify-podcast⁠⁠

Check out Yoast and get 15% off ALL monthly Shopify purchases for the first 6 months using code WWS15! ⁠⁠⁠⁠https://yoast.com/winningwithshopify-exclusive/⁠⁠⁠⁠

Get a short, tactical session with insights on things like tax reconciliation, returns, compliance, and more - all led by experts from the tools top brands rely on. Sign up now at ⁠⁠⁠⁠https://taxcloud.com/summer/⁠⁠⁠⁠

Join the bootcamp and elevate your inventory game: ⁠⁠⁠⁠https://info.brightpearl.com/winning-with-shopify-holiday-planning-bootcamp⁠⁠⁠⁠

Follow us on socials:https://www.instagram.com/winningwithshopifypodcasthttps://www.tiktok.com/@winningwithshopifyhttps://www.youtube.com/@winningwithshopify

Join our newsletter: https://wwspodcast.com/

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Become a sponsor: https://wwspodcast.com/pages/sponsorship