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Most hiring still starts with a resume. Jason P. Carroll says that's the problem, not the solution.

Jason grew a company from $20M to $80M before building Aptive Index, a behavioral intelligence platform that replaces resume screening with validated science. In this episode, he and Josh break down why formal education and work history predict almost nothing about job performance, what behavioral data actually reveals, and how one CEO used Jason's AI to resolve a team conflict in five minutes that management couldn't crack for months.

Key takeaways:

• Why DISC and MBTI lack scientific rigor and what assessments actually predict performance
• What behavioral descriptive interview questions are and why they outperform everything else
• How Aptiv Index writes job descriptions that repel the wrong candidates and surface hidden talent
• Why your best candidate already applied and you probably said no
• The real cost of a bad hire and why avoiding one pays for the platform for five to ten years
• How HR teams are using this to finally have a concrete AI initiative they can own

Guest: Jason P. Carroll, Founder, Aptive Index. aptiveindex.com
Consumer version launching soon: askaria.com

The Hiring Edge explores hiring strategy, leadership, and the systems companies use to build exceptional teams. Follow on Apple Podcasts, Spotify, or wherever you listen.

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Most hiring processes don't filter for performance. They filter for interview skill. In this episode, Josh Matthews breaks down the five silent killers that cause companies to reject their best candidates before an offer is ever made, joined by co-host Scott Stafford.

What you'll learn:
• Why unstructured interviews predict job performance only 20% of the time
• How interviewers form snap judgments in 10 seconds and spend the rest confirming them
• The real cost of giving veto power to untrained interviewers
• Why long-tenured candidates get hurt by interview anxiety while job-hoppers sail through
• How vague winner criteria and moving goalposts eliminate great people
• A specific script candidates can use to disarm interviewer bias mid-conversation
• What conscientiousness actually looks like before the interview even starts

Drawing on Google hiring research, University of Toledo studies, and years of frontline recruiting experience, this episode makes the case that most companies aren't just making bad hires. They're systematically rejecting their best ones.

The Hiring Edge is for hiring managers, talent leaders, and professionals who want to build better teams and advance their careers.

Hosted by Josh Matthews, President of Salesforce Staffing, LLC and ranked the #1 Salesforce Recruiter, globally.

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Most Salesforce team problems aren't technical. They're organizational. And the companies that get it wrong usually don't find out until after the damage is done.

In this episode, Josh sits down with Mike Sommer, Founder of Business MRI and former IBM COE Practice Lead, to break down the five risks he sees quietly destroying Salesforce teams across Fortune 1000 companies.

What you'll take away:

- The #1 understaffed role in Salesforce organizations and why it causes everything else to fail

- How running Salesforce as a "tool" vs. a "platform" changes everything about team structure and hiring

- Why your growing backlog probably isn't a headcount problem

- What A players actually look like on a Salesforce team and why B companies can attract them

- The honest truth about asking your SI partner for objective advice

- How to take a clear-eyed look at your org's real foundation before AI amplifies what's broken

Mike Sommer is the founder of Business MRI and a senior enterprise architect who has spent 20+ years cleaning up Salesforce orgs after the plane has already crashed. This conversation is for Salesforce leaders, hiring managers, and anyone responsible for the health of a Salesforce investment.

Guest: Mike Sommer | Founder, Business MRI | Former IBM COE Practice Lead

Free assessment: https://scan.businessmri.com

Website: https://businessmri.com

Hiring Salesforce professionals: https://thesalesforcerecruiter.com/job

The Hiring Edge explores hiring strategy, leadership, and the systems Salesforce-driven companies use to build exceptional teams. Follow on Apple Podcasts, Spotify, or wherever you listen.

EPISODE KEYWORDS

Salesforce, Salesforce team, Salesforce hiring, Salesforce admin, Salesforce COE, governance, enterprise architecture, talent quality, Salesforce staffing, key person dependency, Salesforce risk