Growth can look exciting from the outside—but behind every new location, partnership, or expansion are tough calls, people challenges, and the constant pressure to get it right.

So how do you scale a business without losing the culture that made it successful in the first place? And what does it really take to build a company people want to grow with?

In this episode, Jamie Hopkins and Kate Duffy sit down with Sydney Grims, Director of Business Development at Fearless Restaurants, to unpack what it takes to expand a hospitality brand while staying true to its roots. Sydney shares how her family’s restaurant background shaped her leadership approach, why building the right operational systems became essential, and how Fearless navigates hiring, real estate decisions, branding, and thoughtful growth.

They also dive into women in leadership, community-building through the Fearless Femmes initiative, and why sometimes the smartest growth strategy is slowing down.

Key takeaways:

• Why protecting culture—not just chasing growth—is the foundation of long-term success
• How stronger systems and faster response times unlocked new operational opportunities
• What to look for in new markets, from real estate strategy to local demand signals
• How intentional, measured growth helps avoid burnout and build a company people want to be part of

Resources:

• Website: Alpha Bravo Canine

Connect with Bryn Mawr Trust:

• 833-973-7633
• LinkedIn: Bryn Mawr Trust
• Website: Bryn Mawr Trust

Connect with Kate Duffy:

• LinkedIn: Kate Duffy

Connect with Jamie Hopkins:

• LinkedIn: Jamie Hopkins

Connect with Sydney Grims:

• LinkedIn: Sydney Grims
• Website: Fearless Restaurants
• Instagram: @fearlessrestaurants
• Instagram: @sydneygrims

About our Guest:

Sydney Grims serves as Director of Development for Fearless Restaurants, where she oversees the strategic growth and evolution of the company’s 14-property hospitality portfolio. Working directly with the Founder and CEO of the family-owned business, she helps advance both vision and execution across the organization.

Her role spans all divisions of Fearless, including capital projects, talent acquisition, sales and marketing, operations, and culinary. She leads cross-functional teams to bring new concepts to life, strengthen existing properties, and align each initiative with the company’s standards for hospitality, culture, and long-term value.

From guiding major capital investments and development initiatives to building teams and refining operational performance, Sydney focuses on sustainable growth rooted in people, place, and purpose. She works closely with leaders across the organization to translate strategy into action, balancing creativity with discipline and innovation with operational excellence.

At the core of her work is a commitment to preserving the integrity of a family business while thoughtfully expanding its impact. She takes pride in building environments where teams thrive, guests feel genuinely welcomed, and Fearless continues to set the standard for distinctive dining and hospitality experiences.

Sydney attended Cornell’s School of Hotel Administration to prepare for her role in the family business and has worked with several premier hospitality organizations, including Hillstone Restaurant Group.

Banking is personal—money touches nearly every major life moment, from big milestones to unexpected challenges. When clients have a trusted advisor, financial planning, problem-solving, and growth feel more human and more connected.

In this episode of the Planning Perspectives Podcast, Jamie Hopkins and Kate Duffy speak with Shari Kruzinski, Executive Vice President and Chief Consumer Banking Officer at WSFS Bank, about her 37-year journey from floating teller to senior leadership. Shari shares how local banking builds trust through strong branch relationships, associate development, youth financial education, small business support, and a deep commitment to community through volunteerism, grants, and homebuyer programs.

Key points:

• Shari’s service-driven career journey and lasting connection to local banking
• Why branch teams matter during life events, fraud concerns, and major financial decisions
• How youth banking programs help build strong financial habits early
• Community impact through small business support, volunteerism, grants, and housing initiatives

Connect with Bryn Mawr Trust:

• 833-973-7633
• LinkedIn: Bryn Mawr Trust
• Website: Bryn Mawr Trust

Connect with Kate Duffy:

• LinkedIn: Kate Duffy

Connect with Jamie Hopkins:

• LinkedIn: Jamie Hopkins

Connect with Shari Kruzinski:

• LinkedIn: Shari Kruzinski
• Website: WSFS Bank

About our Guest:

Shari Kruzinski is Executive Vice President and Chief Consumer Banking Officer at WSFS Bank. Her career spans nearly 40 years in the banking industry, serving for over 35 years with WSFS.

In her current position, Ms. Kruzinski leads the Consumer Banking division. Prior to her current role, Ms. Kruzinski was Executive Vice President and Chief Customer Officer, leading Customer Experience and enterprise-wide Customer initiatives. As a seasoned people manager and expert in talent development, she oversaw the Bank’s retail offices, contact center, sales strategy, and operations. Previously, she was Senior Vice President and Regional Manager of WSFS Bank’s Southeastern Pennsylvania market. She led the Bank’s operations and consumer and small business banking in Chester, Delaware, and Montgomery Counties. As a senior executive, she led the division through numerous acquisitions. Ms. Kruzinski played a key role in developing Customer acquisition and retention strategies; Associate hiring and retention, corporate strategy formulation and execution; new market identification and expansion.

As a working mother of four, she has a deep commitment to fellow mothers and their children and devotes her talents to the March of Dimes, where she serves as Chair of the Eastern Pennsylvania, Delaware, and Southern NJ Market Board. In 2024, Shari also joined the Board of Partners in Outreach, a Chester County, Pennsylvania, nonprofit that focuses on closing literacy gaps.

Ms. Kruzinski was named 2018 Female Business Leader of the Year by the Chester County Chamber of Business & Industry. In 2020, she was recognized by the Philadelphia Business Journal and honored with the Women of Distinction award. She was named one of the Top 50 Women Leaders in Banking by Women We Admire in 2024.

Ms. Kruzinski attended Wilmington University and is a graduate of ABA Stonier Graduate School of Banking. She calls Kennett Square, PA home where she and her husband are raising their family.

What does it take to think differently—and still win?

In this episode, Jamie Hopkins and Kate Duffy sit down with Jay Sugarman, Principal Owner of the Philadelphia Union and Chairman and CEO of Safehold, to explore how unconventional thinking has defined his career. Jay reflects on how frequent change early in life built resilience, sharpened pattern recognition, and shaped a disciplined, principles‑driven approach to decision‑making.

From real estate to professional sports, Jay shares how challenging consensus thinking can reveal opportunity. He explains how applying corporate finance logic to outdated real estate structures unlocked value, and how a development‑first, long‑term mindset transformed a professional soccer organization—proving that thoughtful innovation often outperforms convention.

Key takeaways include:

• How early life transitions fostered adaptability and strategic pattern recognition
• Why contrarian thinking can surface opportunities during periods of market or industry change
• How rethinking legacy structures in real estate led to meaningful innovation
• Why investing in talent development and systems can drive sustainable success

Connect with Bryn Mawr Trust:

• 833-973-7633
• LinkedIn: Bryn Mawr Trust
• Website: Bryn Mawr Trust

Connect with Kate Duffy:

• LinkedIn: Kate Duffy

Connect with Jamie Hopkins:

• LinkedIn: Jamie Hopkins

Connect with Jay Sugarman:

• Website: Philadelphia Union
• Website: Safehold

About our Guest:

Jay Sugarman is Chairman and Majority Owner of the Philadelphia Union and Union Sports & Entertainment.

Mr. Sugarman is also Chairman and Chief Executive Officer of iStar (NYSE:STAR), a leading commercial real estate company in the United States. iStar’s current $6 billion portfolio of real estate interests is located in most major markets throughout the United States and includes interests in office, industrial, multifamily, hotel, land and entertainment properties. Mr. Sugarman is also Founder, Chairman and CEO of Safehold (NYSE: SAFE), one of the fastest-growing REITs since its IPO in 2017. Safehold is revolutionizing commercial real estate ownership by reinventing and modernizing the ground lease industry, with an enterprise value approaching $5 billion.

Mr. Sugarman graduated summa cum laude from Princeton University, where he was nominated for valedictorian and received the Paul Volcker Award in Economics. He received his M.B.A. with high distinction from Harvard Business School, graduating as a Baker Scholar and recipient of the school’s academic prizes for both finance and marketing.

Strong businesses are not just built on strategy; they are shaped by relationships, trust, and shared experiences.

What happens when leadership, family, and growth all intersect? And how do you balance speed, alignment, and long-term vision without losing what matters most?

In this episode, Jamie Hopkins and Kate Duffy interview Eric Faggioli, President of Delaware Valley Paving, about scaling a family-run business while maintaining strong personal relationships. He shares how alignment and trust drive decision-making, why early exposure to hard work shapes leadership, and how he navigated stepping into leadership after personal loss.

The conversation also explores building teams from within, improving service to stand out, and expanding operations nationwide through partnerships and systems.

Key takeaways:

• How prioritizing alignment and trust over top talent can reduce friction and improve long-term execution
• Why maintaining friendships within family businesses helps prevent conflict and strengthens collaboration
• How early exposure to physically demanding work builds resilience and long-term perspective
• The role of service differentiation and small improvements in creating meaningful client experiences
• How scaling nationally requires strong subcontractor networks, systems, and consistent execution

Connect with Bryn Mawr Trust:

• 833-973-7633
• LinkedIn: Bryn Mawr Trust
• Website: Bryn Mawr Trust

Connect with Kate Duffy:

• LinkedIn: Kate Duffy

Connect with Jamie Hopkins:

• LinkedIn: Jamie Hopkins

Connect with Eric Faggioli:

• LinkedIn: Eric Faggioli
• Website: Delaware Valley Companies
• Instagram: @delawarevalleypaving
• YouTube: Delaware Valley Paving

About our Guest:

Eric Faggioli is the CEO of Delaware Valley Companies, the parent organization of Delaware Valley Paving and its expanding family of businesses. This includes the company’s core Paving division, its National Construction operations, its Excavation business, and its growing real estate Development company. As a leader of a third-generation organization headquartered in Philadelphia, PA, Eric brings a unique blend of hands-on experience and long-term vision to every facet of the enterprise.

Having grown up in the paving business, Eric developed an early appreciation for strong relationships, dependable service, and uncompromising craftsmanship. From childhood through adulthood, he worked in every area of the company, gaining practical insight that now shapes his leadership approach. Over the past decade, Eric has played a pivotal role in expanding Delaware Valley Companies’ capabilities and strengthening its reputation nationwide. Under his guidance, the organization has opened new locations, broadened its service offerings, and advanced a comprehensive 10-year strategic plan designed to elevate performance, scalability, and client experience across all business units.

What drives Eric most is developing exceptional leaders and building systems and processes that will stand the test of time. With that mindset, Eric leads Delaware Valley Companies and its expanding divisions with a focus on sustainable growth, strong leadership development, and long-term success.

**Note: The guest featured in this episode is a current client of our organization and did not receive any compensation for their participation in the program.**

Giving is often seen as something reserved for the wealthy, but the truth is far more personal and accessible.

How do you decide where your money, time, and energy can truly make a difference? And how can you feel confident that your contributions are creating real impact?

In this episode, Jamie Hopkins and Kate Duffy are joined by Elizabeth Wagner, Senior Vice President and Director of Endowments, Foundations, and Charitable Giving at Bryn Mawr Trust, to explore how individuals at any income level can approach philanthropy with intention. They break down how to evaluate charities, align giving with personal values, and use practical strategies like QCDs and tracking donations.

The conversation also highlights the role of volunteering, family influence, and simple habits that help donors stay organized and effective.

Key takeaways:

• How donors can assess if a charity is effective by reviewing leadership, impact reporting, and firsthand experience

• Why volunteering provides insight into how organizations operate and how funds are actually used

• A simple notes app strategy to track donations, receipts, and giving habits throughout the year

• How QCDs and tax strategies can help increase charitable giving without increasing out-of-pocket costs

• Why aligning giving with personal values and early family influences shapes long term philanthropic habits

Connect with Bryn Mawr Trust:

• 833-973-7633
• LinkedIn: Bryn Mawr Trust
• Website: Bryn Mawr Trust

Connect with Kate Duffy:

• LinkedIn: Kate Duffy

Connect with Jamie Hopkins:

• LinkedIn: Jamie Hopkins

Connect with Elizabeth Wagner:

• LinkedIn: Elizabeth Wagner

About our Guest:

As a connector and advisor to nonprofits and philanthropists, Elizabeth Wagner helps organizations build the long-term financial sustainability their missions deserve while guiding donors toward meaningful impact. She leads the endowment, foundation, and charitable practice at Bryn Mawr Trust, supporting organizations with solutions that strengthen their work today and prepare them for future growth and challenges.

Elizabeth believes every organization should clearly define the role of each asset and use it intentionally to support its mission. She works closely with boards and leadership teams, sharing best practices around investment policy statements, institutional asset allocation, planned giving, and more. She is especially passionate about donor-advised funds, complex gifts, multigenerational giving, and engaging the next generation of philanthropic leaders early.

What does it take to build a brand that inspires lasting loyalty while navigating decades of growth and rapid change? In this episode, Jamie Hopkins and Kate Duffy sit down with Chris Gheysens, CEO and Chairman of Wawa Inc., to explore the leadership mindset, ownership structure, and long‑term strategy behind one of the nation’s most recognizable retail brands.

Chris shares how servant leadership, employee ownership through Wawa’s ESOP, and a disciplined focus on customer experience fuel the company’s performance. He also discusses Wawa’s pragmatic approach to technology and AI, the realities of national expansion, and why protecting human connection remains central to the brand’s competitive edge.

Chris discusses:

• His 33‑year Wawa journey—from Deloitte accountant to longtime CEO and Chairman
• How Wawa’s ESOP makes over half of its 51,000 associates true employee‑owners
• The impact of servant leadership and a people‑first culture on loyalty and retention
• Wawa’s pragmatic approach to AI and its national expansion toward 1,700 stores

Connect with Bryn Mawr Trust:

• 833-973-7633
• LinkedIn: Bryn Mawr Trust
• Website: Bryn Mawr Trust

Connect with Kate Duffy:

• LinkedIn: Kate Duffy

Connect with Jamie Hopkins:

• LinkedIn: Jamie Hopkins

Connect with Chris Gheysens:

• LinkedIn: Chris Gheysens
• Website: Wawa

**note: This guest is a non‑paid member of the WSFS Financial Corporation Board of Directors**

College costs keep rising, but the financial side is only part of the story. How do you plan for education while balancing emotions, expectations, and long-term goals?

In this episode, Jamie Hopkins and Kate Duffy break down smarter, more flexible ways to fund education while navigating the emotions, expectations, and values that shape these decisions.

They unpack practical strategies around tax‑free growth, frontloading contributions, new Roth rollover rules, and talking with kids about money.

Whether you’re a parent, planner, or just thinking ahead, this conversation delivers insights most families overlook.

Key takeaways:

• Advantages of flexible education funding strategies
• How frontloading and tax‑free growth can boost long‑term outcomes
• New opportunities to roll unused education funds into a Roth IRA
• How to Open family discussions about paying for college

Connect with Bryn Mawr Trust:

• 833-973-7633
• LinkedIn: Bryn Mawr Trust
• Website: Bryn Mawr Trust

Connect with Kate Duffy:

• LinkedIn: Kate Duffy

Connect with Jamie Hopkins:

• LinkedIn: Jamie Hopkins

What does life look like after selling the business you’ve poured decades into building? How do you prepare for one of the biggest financial decisions you’ll ever make?

In this episode, Jamie Hopkins and Kate Duffy are joined by Mark Bradford, Director of Wealth Planning at Bryn Mawr Trust Advisors, to explore the critical process of exit planning for business owners. They discuss why understanding enterprise value matters more than cash flow, the importance of assembling the right advisory team, and the stark differences between internal and external transitions. The conversation also covers common pitfalls, emotional challenges of letting go, and what happens when business wealth suddenly converts to liquid assets.

Key takeaways:

• Why 70-80% of small businesses put up for sale fail to sell, and how proper planning changes outcomes

• The difference between building a job versus building transferable enterprise value in your business

• How internal family transitions require different strategies than selling to private equity or third parties

• Why the personal side of exit planning often creates more challenges than the financial aspects

• What to do before the sale to maximize value and avoid costly mistakes during due diligence

Connect with Bryn Mawr Trust:

• 833-973-7633
• LinkedIn: Bryn Mawr Trust
• Website: Bryn Mawr Trust

Connect with Kate Duffy:

• LinkedIn: Kate Duffy

Connect with Jamie Hopkins:

• LinkedIn: Jamie Hopkins

Connect with Mark Bradford:

• LinkedIn: Mark Bradford
• MBradford@bmt.com

About our Guest:

Mark Bradford is the Director of Wealth Planning, where he leads the wealth planning team. He collaborates closely with advisors to develop and implement the company’s long-term vision for wealth planning, which focuses on enhancing client relationships by providing an exceptional client experience through comprehensive and personalized planning.