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The DSO Technology Show

The DSO Technology Show

By: Matthew McGaw & Brian Colao
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The Dental Technology Show is an open discussion about the technologies shaping the dental industry today. From emerging startups to established companies, the focus is on what is actually making an impact across DSOs and private practices.

The show gives a voice to founders, technology leaders, and operators who are building, evaluating, and implementing solutions in real time. Each episode delivers practical insights on how to assess new tools, implement them effectively, and make smarter technology decisions inside growing organizations.

2026 Matthew McGaw & Brian Colao
Economics
Episodes
  • The Hidden Cost of Low-Productivity Dentists in DSO's and How to Fix It
    Jun 7 2026

    In this episode of the DSO Technology Show, we explore innovative strategies to enhance dentist productivity without increasing hours, leveraging simulation training, and optimizing procedure mixes. Dr. Lincoln Harris, founder and CEO of Ripe Global, discuss how technology and training can transform dental practice efficiency and profitability.

    Key Highlights:

    • The challenge of increasing dentist hours in DSOs amid autonomy and motivation issues
    • Ripe Global's approach to boosting productivity through simulation training
    • The importance of communication and sales skills in dentistry
    • The economic impact of dentist productivity on DSOs' profitability
    • Strategies for utilizing procedure mix and case complexity to maximize revenue
    • The role of training in reducing procedural errors and increasing skill competency
    • The growing importance of scale and consolidation in the dental industry
    • How to attract and train new dentists to meet increasing demand
    • The significance of soft skills and confidence in procedure success
    • Practical tips for dental teams to implement high-repetition training and procedural efficiency
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    31 mins
  • AI, Adoption, and the Reality of Change Inside DSOs
    May 25 2026

    True growth in dentistry isn't just about expanding your footprint—it’s about mastering execution. In this episode, Ali Hyatt, Chief Customer and Growth Officer at Henry Schein One, joins us to break down eye-opening insights from the recent Catalyst Report.

    She challenges the myth that scale automatically equals success, revealing how the top 10% of DSOs are using data and agentic AI to drive clinical consistency, boost patient retention, and accelerate payments.

    Key Highlights:

    • Scale doesn't equal success; smarter execution does
    • AI-driven workflows improve patient outcomes and operational efficiency
    • Real-world examples of AI in dental operations
    • Importance of mastering core business practices for sustainable growth
    • Putting Doctors First: Why dentists are the foundation of practice success, and how aligning new technology with clinical workflows is essential to prevent burnout and secure provider buy-in.
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    37 mins
  • The Surprising Truth About AI's Power to Replace Human Insurance Calls
    May 11 2026

    Dental practices often lose revenue and time to tedious administrative tasks. Parag Javari and Amber Day of VoiceCare AI join us to discuss how their platform automates insurance verifications, reducing errors and freeing staff to focus on patient care.


    Key Highlights:

    • Mass Efficiency: Execute 10,000+ insurance verifications daily with 99.7% accuracy.
    • Seamless Integration: Works directly with your practice management software and payer APIs.
    • Operational Benefits: Drastically cut costs, improve compliance, and boost profitability.
    • Future-Ready Tech: Discover how multimodal AI and "bot-to-bot" communication are transforming dental workflows.

    Whether you run a private practice or a DSO, this episode is essential for leaders looking to replace burnout with automation and amplify the human touch in patient care.

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    32 mins
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