Talking vs Listening
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About this listen
In this episode of the Versus Series, Jen Shirkani and Steve Friedlein explore the balance between talking versus listening and why emotional intelligence is key to knowing when to do each. Through stories from sales coaching, meetings, interviews, and everyday relationships, they discuss how some people dominate conversations while others stay too silent—both of which can create misunderstandings and missed opportunities. They highlight how stress can cause people to either talk excessively or shut down, and how others often interpret silence or over-talking in ways we don’t intend. The conversation emphasizes that effective communication isn’t about being naturally talkative or quiet—it’s about reading the room, adapting to the situation, and finding the right balance between speaking up and tuning in.#communication #talking #listening #self-improvement #socialawareness #emotionalintelligence #EQ #leadership