Managing Underperformance
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Managing Underperformance
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Narrated by:
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About this listen
In this episode of 'How to Lead,' leadership coach Kate dives into managing underperformance, a challenge that affects all leaders. Kate shares practical tools and strategies to address underperformance in a structured, calm, and human way. Learn how to handle different types of employee responses and the importance of consistency in follow-up. The episode concludes with self-reflection questions to help leaders improve their approach to managing underperformance.
Episode Highlights:
00:00 Introduction to Managing Under Performance
02:05 Common Mistakes in Handling Under Performance
03:20 Understanding the Root Causes of Under Performance
05:26 Effective Conversations for Managing Under Performance
07:09 The LECA Framework for Performance Conversations
08:53 Handling Different Types of Responses
10:26 When to Escalate: Reset Conversations and Formal Processes
12:10 Consistency and Self-Reflection in Leadership
13:37 Conclusion and Final Thoughts
Useful links:
The Digital Academy Online Course
Free Resources and more information on Kate's coaching programmes
Buy the "How to Lead" book
Connect with Kate on LinkedIn
Follow Kate on TikTok
Contact Kate