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Light the Fuse from Outrageous Insight

Light the Fuse from Outrageous Insight

By: Outrageous Insight. The Customer Delight Consultancy.
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About this listen

Light the Fuse is a podcast about people and the decision that changed everything for them. The moments before clarity, before applause. The moments of uncertainty and doubt, and what we can learn from them as we chase greatness in our lives. Light The Fuse is powered by Outrageous Insight, The Customer Delight Consultancy.

2025 Outrageous Insight. The Customer Delight Consultancy. Economics Personal Development Personal Success
Episodes
  • Light the Fuse with Bob Neville at Pentland Brands

    Light the Fuse with Bob Neville at Pentland Brands
    Apr 14 2026

    Some brands don't need reinventing — they need remembering. Bob Neville, Global Head of Retail at Pentland Brands (who own Berghaus, among other iconic brands) joins Patrick to talk about what it means to reboot an icon by going back to its roots, to the fells and crags of Northern England where the whole thing started. If you believe the best direction for a brand is sometimes backwards, pull up a seat.
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    33 mins
  • Light the Fuse with Donna Bruns, formerly at Fjallraven

    Light the Fuse with Donna Bruns, formerly at Fjallraven
    Apr 7 2026

    What does it actually cost a brand to do the right thing — and who has to fight for it from the inside? Donna Bruns, former VP of Product at Fjällräven joins Patrick to talk about the decision to strip harmful chemicals from their entire range, the battles it sparked, and why the hardest part wasn't the chemistry. If you've ever wondered whether corporate conviction is real or just marketing, this is the conversation that answers it.
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    44 mins
  • Light The Fuse with Keith Carrato at Leatherman

    Light The Fuse with Keith Carrato at Leatherman
    Mar 30 2026

    What does it take to build products that people keep for decades — and pass on to their kids? In this episode, Patrick sits down with Keith Carrato, VP of Product at Leatherman, to talk craft, obsession, and how to become truly indispensable when YOUR name is on the tool. If you've ever reached for the same piece of kit without thinking, this one's for you.
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    46 mins
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