Cybersecurity Leadership Is a People Problem, Not a Technology Problem | A Redefining CyberSecurity Podcast Conversation with Tera Ladner, Deputy Global Chief Information Security Officer of Aflac

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Cybersecurity Leadership Is a People Problem, Not a Technology Problem | A Redefining CyberSecurity Podcast Conversation with Tera Ladner, Deputy Global Chief Information Security Officer of Aflac

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⬥EPISODE NOTES⬥ What does it take to lead a 200-person security organization without coming up through the technical ranks? Tera Ladner, Deputy Global Chief Information Security Officer at Aflac, answers that question by describing a path that runs through information management, e-discovery, and a law degree before it ever reaches the security org chart. The result is a leader who looks at a program through the lens of controls, evidence, and defensibility, and who treats security as a people problem before a technology one. Host Sean Martin and Tera Ladner dig into what that orientation changes in practice. Rather than opening a stakeholder conversation with controls or threats, Tera Ladner starts by listening: what are the business goals, and how does security enable them? Working inside an insurance company helps, because risk is already the shared language of every leader in the building. The job, as she frames it, is translation, turning a technical event into a business and resiliency impact that the people who own the decisions can actually act on. The conversation turns to hiring and team building, where Tera Ladner names curiosity as the first trait she screens for, the instinct to ask the second, third, and fourth question until the real problem surfaces. From there she argues for a broader "tool belt": storytelling, relationship building, influence without authority, and the ability to navigate ambiguity, a skill she sees tested daily as boards and technology leaders press for answers on frontier AI. Technical skills alone, she suggests, were enough years ago and are not enough now. Culture sits at the center of how she leads. "Your team lives in the house that you build," she tells her people leaders, and she describes the team norms, transparency, integrity, and care, that hold a security organization together in the hard moments. That same relationship-first instinct extends outward, to a seat at the executive table that has to be earned by giving stakeholders a seat at yours, and downward into the talent pipeline through Aflac's Cyber Inspire and Empower Girls programs, which grew from 200 girls in their first local year to 815 in the second. For security and risk leaders, the throughline is hard to miss: the future of the field depends less on finding more technologists and more on building leaders who can listen, translate, and bring people who never saw themselves in cyber to the table. ⬥GUEST⬥ Tera Ladner, Deputy Global Chief Information Security Officer at Aflac On LinkedIn: https://www.linkedin.com/in/teraladner/ ⬥HOST⬥ Sean Martin, Co-Founder at ITSPmagazine, Studio C60, and Host of Redefining CyberSecurity Podcast & Music Evolves Podcast | Website: https://www.seanmartin.com/ ⬥RESOURCES⬥ Aflac: https://www.aflac.com/ Cyber Inspire and Empower Girls (Aflac community programs introducing students and seniors to cybersecurity): https://www.linkedin.com/company/cyberinspire The Future of Cybersecurity Newsletter: https://www.linkedin.com/newsletters/7108625890296614912/ More Redefining CyberSecurity Podcast episodes: https://www.seanmartin.com/redefining-cybersecurity-podcast Redefining CyberSecurity Podcast on YouTube: https://www.youtube.com/playlist?list=PLnYu0psdcllS9aVGdiakVss9u7xgYDKYq ⬥ADDITIONAL INFORMATION⬥ 🎙️ Redefining CyberSecurity Podcast: https://www.seanmartin.com/redefining-cybersecurity-podcast 📺 ITSPmagazine on YouTube: https://www.youtube.com/@itspmagazine 📰 The Future of Cybersecurity Newsletter: https://itspm.ag/future-of-cybersecurity 🌐 Connect with Sean Martin: https://www.seanmartin.com/ ⬥KEYWORDS⬥ tera ladner, aflac, sean martin, cybersecurity leadership, security culture, risk management, ciso leadership, women in cybersecurity, cybersecurity careers, non-traditional cybersecurity paths, building security teams, security as business enabler, cybersecurity talent pipeline, redefining cybersecurity, cybersecurity podcast, redefining cybersecurity podcast Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

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