What to Expect from an Operations Consultant cover art

What to Expect from an Operations Consultant

What to Expect from an Operations Consultant

Listen for free

View show details

Thinking about hiring a consultant for your clinic? You're not alone — but the word "consultant" covers everything from IT specialists to Big Four strategists to solo operators who fix workflows. Hiring the wrong type is expensive. Not hiring anyone because the whole category feels intimidating is worse.

In this episode, we cut through the confusion. We explain exactly what an operations consultant does (and doesn't do), the four types of engagements from a single diagnostic session to fractional leadership, realistic cost ranges, and the six questions every clinic owner should ask before signing anything.

What you'll learn:

  • The difference between operations, management, IT, compliance, and revenue cycle consultants
  • Four engagement types and what each costs ($125 to $3,500/month)
  • The five signals that your clinic is ready for outside operational help
  • Six questions to ask any consultant before hiring — and what good answers sound like
  • Red flags that tell you to walk away
  • How to calculate ROI on an operations consulting engagement

Resources mentioned: → Full article: gsglobalops.com/insights → Process Improvement Project Charter: payhip.com/GSGlobalOps → DMAIC Workbook (Amazon): search "GSG Operations Toolkit" → Book a discovery call: gsglobalops.com/service

Hosted by GSG Global Ops | Systems. Processes. Execution.

adbl_web_anon_alc_button_suppression_c
No reviews yet