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Build Your Salon with Phil Jackson

Build Your Salon with Phil Jackson

By: Build Your Salon with Phil Jackson
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Summary

Are you ready to build a brilliant, profitable salon business without burning out? I’m Phil Jackson, your go-to salon friend, coach and Queen of Salons. Each week I dish out real-world strategies for hair, beauty, and aesthetics pros who want bigger profits, a stronger team, and a life with more freedom. No fluff, just clear advice (and a sprinkle of sass). Step up, get inspired, and Build Your Salon!Build Your Salon with Phil Jackson Economics Leadership Management & Leadership
Episodes
  • I Built My Own Salon Tool (And I Can't Code)
    May 15 2026

    Are clunky spreadsheets and manual tasks sucking hours out of your salon business each week? Does the thought of building a custom tool to streamline your operations sound impossible without coding skills or expensive developers?


    This episode reveals how salon owners can use "vibe coding" — describing what you want in plain English to AI — to build simple, bespoke web applications that save time and solve specific problems, all without writing a single line of code.


    WHAT IS VIBE CODING?

    * "Vibe coding" means using AI to build software applications by simply describing what you want in plain English.

    * You don't need any coding knowledge; if you can write a text message, you can do this.

    * It's about creating small, tailored tools for *your* business, not building products to sell.


    REAL-WORLD EXAMPLES FROM PHIL

    * **Invoice Generator**: Phil reduced the time to create client invoices from 10-15 minutes down to 90 seconds. He described his needs (client name, service, amounts, logo, PDF output) to AI, saving him hours each month.

    * **Dynamic Retreat Schedule**: Solved the problem of constantly changing event schedules. Attendees access a live web link on their phones, seeing immediate updates without needing Google accounts, app downloads, or out-of-date PDFs.


    WHAT YOU CAN BUILD IN YOUR SALON

    * **Client Intake Forms**: Capture specific information for new clients beyond your main booking software.

    * **Staff Holiday Rota**: A simple, central place for your team to check holiday availability on their phones without another subscription.

    * **Pricing Calculator**: A small app to work out product costs for services and determine appropriate charges.

    * **Any task that takes too long or uses an inadequate tool (e.g., a spreadsheet that doesn't quite fit).**


    THE PROCESS: HOW TO GET STARTED

    * **Identify Friction**: Pinpoint one specific, frustrating problem in your salon that takes too long or uses a clunky tool.

    * **Refine Your Prompt**: Use AI tools like ChatGPT or Claude to help you create a very detailed, clear description of what you want the app to do.

    * **Build & Deploy**: Use "vibe coding" platforms like Base 44 or Lovable. These platforms handle the technical "deployment" (making the app accessible via a link) for you.

    * **Patience is Key**: The first version might not be perfect. Treat it like a conversation, asking the AI to make changes and refine the app until it meets your needs.


    ━━━━━━━━━━━━━━━━━━━━

    📊 RESOURCES:

    1:1 Coaching: https://buildyoursalon.com


    ━━━━━━━━━━━━━━━━━━━━

    💬 WORK WITH ME:

    1:1 Coaching: https://buildyoursalon.com


    ━━━━━━━━━━━━━━━━━━━━

    🎧 LISTEN:

    YouTube: https://www.youtube.com/@BuildYourSalon

    Spotify: https://go.philjackson.me/Spotify

    Apple Podcasts: https://apple.co/3MZp6jP


    ━━━━━━━━━━━━━━━━━━━━

    CHAPTERS:

    0:00 - Intro: Build Simple Apps Without Code

    0:50 - What is Vibe Coding?

    2:20 - Case Study 1: The Invoice Generator App

    3:50 - How Phil Built the Invoice App with AI

    5:50 - Case Study 2: Dynamic Retreat Schedule

    8:20 - What Annoying Problems Can You Solve with AI?

    9:50 - What Vibe Coding Won't Replace (and Why)

    11:10 - Your Step-by-Step Vibe Coding Process

    13:00 - Apps for Deployment: Base 44, Lovable, Codex

    14:10 - AI by Your Side: Phil's Programme


    #salonai #salonsolutions #businesstech #salonautomation #philjackson


    ━━━━━━━━━━━━━━━━━━━━

    Questions? phil@buildyoursalon.com

    Show More Show Less
    14 mins
  • My biggest hiring mistake as a salon owner
    May 11 2026

    You're maxed out, turning clients away, and thinking about hiring someone. STOP. Hiring at the wrong time, for the wrong reasons, nearly broke Phil's own business. Don't make the same costly mistake.


    In this episode, Phil Jackson shares his essential green lights and red flags to ensure you hire correctly, profitably, and sustainably for your salon.


    ━━━━━━━━━━━━━━━━━━━━

    THE THREE GREEN LIGHTS TO HIRE:


    * **80-85% Utilisation Rule:** You must be consistently booked at 80-85% (or above) for at least three months, including quieter periods. If you're not, you have a demand problem, not a capacity problem.

    * **Raise Your Prices First:** Before hiring, increase your prices by 10-20%. If your diary remains full, your business is strong. If it empties, hiring won't fix a pricing issue.

    * **Delegate Low-Value Tasks:** If over 20% of your week is spent on admin, laundry, or stock, consider outsourcing first. This frees your time for profitable client work without adding a full-time wage.


    ━━━━━━━━━━━━━━━━━━━━

    THE THREE RED FLAGS TO AVOID:


    * **Inconsistent Bookings:** If your diary is up and down, never consistently above 70%, you have a marketing or pricing problem. Hiring will just make quiet weeks more expensive.

    * **Can't Afford the FULL Cost:** An employee's real cost is 1.25 to 1.5 times their wage (NI, pension, training, product, insurance). Have three months of this full cost saved in a separate buffer account.

    * **No Written Systems:** If your salon runs on chaos with no documented processes for opening, consultations, or services, you can't hire. You'll spend all your time micromanaging and training will be impossible.


    ━━━━━━━━━━━━━━━━━━━━

    MAKE YOUR FIRST HIRE THE RIGHT HIRE:


    * Don't try to replace yourself with a senior therapist or stylist initially; it's too risky and expensive.

    * Consider a part-time salon assistant or apprentice. Someone who can handle admin, cleaning, stock, and shampooing, freeing you up to see more clients.

    * Prioritise someone trainable, eager, and who buys into your vision, not just a friend.

    * Conduct a practical full-day trial before making an offer.


    ━━━━━━━━━━━━━━━━━━━━

    YOUR ESSENTIAL PRE-HIRING HOMEWORK:


    * **Document Everything:** Create written processes (or record videos) for all repeatable tasks: opening, closing, phone calls, payments. Store them in a Google Drive folder.

    * **Build Your Financial Buffer:** A non-negotiable three months of the employee's full cost saved in a separate account.

    * **Clear Job Description:** Specify exact role, responsibilities, hours, and pay to protect both you and your new hire.

    * **90-Day Onboarding Plan:** Detail day one, week one, and what they should master by month one, two, and three. Non-negotiable weekly check-ins.


    ━━━━━━━━━━━━━━━━━━━━

    📊 RESOURCES:

    Build your financial foundations before you hire! Grab Phil's 10 Minute Money Fix: https://10minutemoneyfix.com


    ━━━━━━━━━━━━━━━━━━━━

    💬 WORK WITH ME:

    1:1 Coaching: https://buildyoursalon.com


    ━━━━━━━━━━━━━━━━━━━━

    🎧 LISTEN:

    YouTube: https://www.youtube.com/@BuildYourSalon

    Spotify: https://go.philjackson.me/Spotify

    Apple Podcasts: https://apple.co/3MZp6jP


    ━━━━━━━━━━━━━━━━━━━━

    CHAPTERS:

    0:00 - Phil's Costly Hiring Mistake

    0:55 - Why Many Salon Owners Hire Too Soon

    1:45 - Green Light 1: 85% Utilisation Rule

    2:35 - Green Light 2: Raise Your Salon Prices First

    3:45 - Green Light 3: Cut Low-Value Tasks

    4:25 - Red Flag 1: Inconsistent Salon Bookings

    4:55 - Red Flag 2: Can't Afford the True Cost

    5:55 - Red Flag 3: No Salon Systems in Place

    6:50 - The Real Cost of Bringing on New Staff

    7:45 - Who Your First Salon Hire Should Actually Be

    9:05 - Your Pre-Hiring Homework Checklist

    10:25 - Protect the Future of Our Industry


    #SalonHiring #SalonTeam #SalonBusiness #SalonGrowth #SalonProfitability


    ━━━━━━━━━━━━━━━━━━━━

    Questions? phil@buildyoursalon.com

    Show More Show Less
    14 mins
  • My biggest hiring mistake as a salon owner
    May 11 2026

    You're maxed out, turning clients away, and thinking about hiring someone. STOP. Hiring at the wrong time, for the wrong reasons, nearly broke Phil's own business. Don't make the same costly mistake.


    In this episode, Phil Jackson shares his essential green lights and red flags to ensure you hire correctly, profitably, and sustainably for your salon.


    ━━━━━━━━━━━━━━━━━━━━

    THE THREE GREEN LIGHTS TO HIRE:


    * **80-85% Utilisation Rule:** You must be consistently booked at 80-85% (or above) for at least three months, including quieter periods. If you're not, you have a demand problem, not a capacity problem.

    * **Raise Your Prices First:** Before hiring, increase your prices by 10-20%. If your diary remains full, your business is strong. If it empties, hiring won't fix a pricing issue.

    * **Delegate Low-Value Tasks:** If over 20% of your week is spent on admin, laundry, or stock, consider outsourcing first. This frees your time for profitable client work without adding a full-time wage.


    ━━━━━━━━━━━━━━━━━━━━

    THE THREE RED FLAGS TO AVOID:


    * **Inconsistent Bookings:** If your diary is up and down, never consistently above 70%, you have a marketing or pricing problem. Hiring will just make quiet weeks more expensive.

    * **Can't Afford the FULL Cost:** An employee's real cost is 1.25 to 1.5 times their wage (NI, pension, training, product, insurance). Have three months of this full cost saved in a separate buffer account.

    * **No Written Systems:** If your salon runs on chaos with no documented processes for opening, consultations, or services, you can't hire. You'll spend all your time micromanaging and training will be impossible.


    ━━━━━━━━━━━━━━━━━━━━

    MAKE YOUR FIRST HIRE THE RIGHT HIRE:


    * Don't try to replace yourself with a senior therapist or stylist initially; it's too risky and expensive.

    * Consider a part-time salon assistant or apprentice. Someone who can handle admin, cleaning, stock, and shampooing, freeing you up to see more clients.

    * Prioritise someone trainable, eager, and who buys into your vision, not just a friend.

    * Conduct a practical full-day trial before making an offer.


    ━━━━━━━━━━━━━━━━━━━━

    YOUR ESSENTIAL PRE-HIRING HOMEWORK:


    * **Document Everything:** Create written processes (or record videos) for all repeatable tasks: opening, closing, phone calls, payments. Store them in a Google Drive folder.

    * **Build Your Financial Buffer:** A non-negotiable three months of the employee's full cost saved in a separate account.

    * **Clear Job Description:** Specify exact role, responsibilities, hours, and pay to protect both you and your new hire.

    * **90-Day Onboarding Plan:** Detail day one, week one, and what they should master by month one, two, and three. Non-negotiable weekly check-ins.


    ━━━━━━━━━━━━━━━━━━━━

    📊 RESOURCES:

    Build your financial foundations before you hire! Grab Phil's 10 Minute Money Fix: https://10minutemoneyfix.com


    ━━━━━━━━━━━━━━━━━━━━

    💬 WORK WITH ME:

    1:1 Coaching: https://buildyoursalon.com


    ━━━━━━━━━━━━━━━━━━━━

    🎧 LISTEN:

    YouTube: https://www.youtube.com/@BuildYourSalon

    Spotify: https://go.philjackson.me/Spotify

    Apple Podcasts: https://apple.co/3MZp6jP

    Show More Show Less
    13 mins
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