Tracking - The Myth of 'What Gets Measured Gets Managed'

Failed to add items

Sorry, we are unable to add the item because your shopping cart is already at capacity.

Add to basket failed.

Please try again later

Add to wishlist failed.

Please try again later

Remove from wishlist failed.

Please try again later

Adding to library failed

Please try again

Follow podcast failed

Unfollow podcast failed

Tracking - The Myth of 'What Gets Measured Gets Managed'

Listen for free

View show details

About this listen

Ryan Cole examines the misuse of "what gets measured gets managed," tracing it to V.F. Ridgway's 1956 warning about performance metrics. The episode explores how measurements drive organizational dysfunction when conflated with incentives, rewarding number-chasing over genuine outcomes, and advocates for balancing quantitative tracking with qualitative judgment.

Loved this episode? Discover more original shows from the Quiet Please Network at QuietPlease.ai, explore our curated favorites here amzn.to/42YoQGI, and catch just a slice of our AI hosts in action on Instagram at instagram.com/claredelish and YouTube at youtube.com/@DIYHOMEGARDENTV

This content was created in partnership and with the help of Artificial Intelligence AI

No reviews yet